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Friday, September 18
 

10:30am ACST

How to evaluate a company
Friday September 18, 2026 10:30am - 11:00am ACST
Author: Gerard Atkinson, Iris Ethics
Evaluation is typically applied to discrete policies and programs, yet organisations themselves require systematic assessment of whether they achieve their goals and align with their values. This presentation examines how evaluation practice can be adapted to assess an entire company, drawing on a case study from Iris Ethics where we designed and implemented an integrated company-level evaluation plan.

The objective is to demonstrate how evaluative thinking can bridge the fragmented approaches currently dominating corporate contexts. Here strategy evaluation focuses on financial/operational objectives, ESG operates as carved-out compliance, and program evaluation remains siloed. This matters because organisations exist within interconnected systems: programs, profitability, and stakeholder value cannot genuinely be disentangled, yet corporate evaluation practice rarely addresses them holistically.

The presentation makes three core arguments. First, whole-of-company evaluation requires integrated thinking across traditionally separate domains: financial performance, operational delivery, social impact, and stakeholder value, grounded in evaluation's systematic logic whilst incorporating corporate strategy, ESG frameworks, market research methodologies, and economic value-for-investment thinking. Second, evaluability must be embedded from the start: mission and vision statements developed with explicit monitoring and evaluation capability, avoiding vague aspirations that cannot be assessed. Third, evaluation must be integrated into operational platforms rather than existing as separate reporting exercises, making assessment continuous rather than episodic.

The presentation follows a case study structure using a start-up example: establishing why whole-of-company evaluation matters, presenting the step-by-step framework (including whole-of-company logic models), demonstrating how evaluation integrates with strategy, governance, financial management, and competitive positioning, and identifying transferable lessons. Building on methodologies developed for NFP and government sectors but adapted to incorporate profitability and commercial risk, it demonstrates evaluation's applicability beyond traditional boundaries.

It will comprise a structured Q&A and discussion on barriers to integrated company evaluation, and invites participants to identify how the profession can engage with this frontier of practice.
Speakers
avatar for Gerard Atkinson

Gerard Atkinson

Managing Director, Iris Ethics
Gerard Atkinson is Managing Director and founder of Iris Ethics, Australia's first on-demand Human Research Ethics Committee serving the social research, market research, and evaluation sectors. He started his international career in market research and evaluation in 2001, learning... Read More →
Friday September 18, 2026 10:30am - 11:00am ACST
Waterfront 2 Stokes Hill Rd, Darwin City NT, Australia

10:30am ACST

Navigating Rigor and Responsiveness: Evaluating a First Nations Community-Led Diabetes Prevention Program in Central Australia
Friday September 18, 2026 10:30am - 11:00am ACST
Authors: Emma Weaver, Menzies, Shiree Mack, Menzies, Caroline Miller, Menzies, Louise Maple-Brown, Menzies
The Merne Mwerre Artweye Areye-ke (MMAA) diabetes prevention program was developed for Aboriginal and Torres Strait Islander children aged 6-11 years and their caregivers in Central Australia in response to community concerns about the increasingly high rate of youth obesity and type 2 diabetes in the region. The program is being delivered and evaluated in partnership between Central Australian Aboriginal Congress, the Aboriginal community-controlled health service, and Menzies School of Health Research across ten communities. While grounded in community leadership and co-facilitation by Aboriginal staff, the program is being delivered through a randomised controlled trial (RCT) to facilitate evaluation of clinical effectiveness.

This creates an ethical tension; RCTs privilege pre-specified outcomes, standardisation, and methodological control, whereas community-led initiatives require relational accountability, flexibility, and responsiveness to local priorities. The evaluation therefore confronts questions of power - whose knowledge counts, who defines success, and how competing accountabilities are balanced.

To navigate these tensions, the evaluation framework integrates adaptive qualitative inquiry alongside quantitative measures. Iterative feedback loops, reflective field notes, and ongoing dialogue with local leaders have supported transparency and ethical responsiveness. Program adaptations have included prioritising relationship-building, embedding local language and strengths-based framing, providing practical supports for participation, and reframing outcomes to reflect change valued by families and communities. The evaluation has also shifted from conventional semi-structured interviews to culturally grounded yarning approaches, recognising Indigenous ways of knowing as critical forms of evidence.

This presentation, delivered as a dialogue between an Aboriginal facilitator and a non-Indigenous evaluator, will critically reflect on trade-offs, missed assumptions, and lessons learned. It will explore how evaluators can uphold methodological rigour while prioritising differing voices, acknowledging power, and remaining accountable to community-defined values. Transferable strategies will be shared for ethically navigating complex, culturally grounded evaluations.


Speakers
EW

Emma Weaver

Senior Research Officer & Phd Candidate, Menzies
SM

Shiree Mack

Aboriginal Project Officer, Menzies
Friday September 18, 2026 10:30am - 11:00am ACST
Waterfront 1 Stokes Hill Rd, Darwin City NT, Australia

11:00am ACST

Insights from the implementation of Bridget House: Culturally responsive emergency housing
Friday September 18, 2026 11:00am - 11:30am ACST
Author: Maedeh Aboutalebi, Good Sheppard
Good Shepherd Australia New Zealand is piloting an innovative ecological family and domestic violence (FDV) emergency accommodation model at Bridget House, offering safe, culturally responsive, short-term housing for Culturally and Linguistically Diverse (CALD) women and children. The service replaces motel accommodation and integrates a wrap-around service hub providing therapeutic, educational, legal, and wellbeing supports, delivered on-site and via outreach. The design was informed by women with lived experience of FDV to ensure culturally safe, child-friendly, and practical spaces.

Using a developmental evaluation approach, staff reflections and interviews captured real-time insights during implementation. Seven reflective journaling sessions between July and November 2025 were analysed using reflexive thematic analysis, identifying seven key themes: client journey, service model principles, wrap-around support, client outcomes, service realities, program adaptation, and recommendations. Findings illustrate how predictable routines, cultural awareness, communal support, and integrated services fostered safety, empowerment, and early positive outcomes for mothers and children.

This presentation will share practical wisdom for implementing trauma-informed, client-centred, and culturally responsive FDV emergency accommodation, highlighting lessons for real-time adaptation, program sustainability, and the development of feasible alternatives to motel-based housing for CALD families.
Speakers
MA

Maedeh Aboutalebi

Senior Research and Evaluation Analyst, Good Sheppard
Friday September 18, 2026 11:00am - 11:30am ACST
Waterfront 1 Stokes Hill Rd, Darwin City NT, Australia

11:00am ACST

When participatory approaches don't go to plan
Friday September 18, 2026 11:00am - 11:30am ACST
Authors: Lucy Walker, Nation Partners, Justine Smith, Nation Partners
Participatory evaluation is widely regarded as best practice for producing useful, ethical, and contextually grounded insights, particularly in community-based programs. Yet in practice, participatory approaches sometimes unfold in ways that are more complex, unpredictable, and sometimes unsuccessful than anticipated.

This presentation explores what happens when participatory evaluation does not go to plan, and what we can learn from these experiences. The objective of this session is to have a frank conversation about when participation doesn’t go as planned and to inspire more realistic, context-sensitive approaches to designing and implementing participatory evaluation.

The presenters (two) will draw on their experiences and examples to propose three key messages.

- Participation can’t always be assumed or expected- it is shaped by interests, relationships, perceived value and capacity with competing priorities.
- Misalignment between stakeholders (e.g. partners, community members, project funders, and evaluators) can present central challenges.
- When things don’t go according to plan it presents an opportunity for valuable insight and reflection and shouldn’t be avoided.

Through exploring cases where stakeholders are disengaged, where expectations diverge and methods don’t go to plan, we will surface the barriers and enablers to applying participatory methods in practice.

The presenters will share their experiences and insights with embedded survey via QR code to capture attendees reflections along the way. We will also explore methods and strategies to better understand stakeholder context, identify and plan for risks, and adapt approaches in the midst of delivery.





Speakers
avatar for Justine Smith

Justine Smith

Principal Consultant, Nation Partners
With a background spanning research, government, non-government organisations and consulting, Justine brings technical knowledge and over 10 years of experience to the projects she works on. As a highly experienced program evaluator and strategic thinker, Justine has applied her skills... Read More →
LW

Lucy Walker

Senior Consultant, Nation Partners
Friday September 18, 2026 11:00am - 11:30am ACST
Waterfront 2 Stokes Hill Rd, Darwin City NT, Australia

11:30am ACST

One dataset, many destinations: Building evaluation routes to policy impact and systems change
Friday September 18, 2026 11:30am - 12:00pm ACST
Author: Annabel Prescott (Traction for Young People), Samantha Garbutt (Traction for Young People)
Youth program evaluation faces a critical ethical question: Who is evaluation data for?

Drawing on Feedback Informed Treatment principles and youth empowerment frameworks, this presentation argues that when young people engage with their own data to understand and celebrate their growth, evaluation becomes a tool for agency rather than extraction.

Using TRACTION, a Queensland youth mentoring organisation, as a case study, we examine how internationally validated screening tools serve young people first and organisational learning second. Young people complete visual assessments at program entry, engage with their progress through facilitated conversations during the program, and review before-and-after results at completion. They keep their own copies and use their data in conversations with family, teachers, and others. This process makes visible the work young people have done, enabling them to name and claim their own progress.

The presentation explores three critical tensions:

1. How do we design evaluation that acknowledges young people as active participants in their own change process, not passive subjects of measurement?
2. What shifts when we position self-awareness and celebration as primary evaluation outcomes, with strategic metrics as secondary?
3. How do we ensure data collection practices honour young people's agency rather than extracting information purely for organisational purposes?

We present real examples of facilitated data conversations, visual assessment tools, and moments when young people recognise their own growth through evidence. When evaluation is grounded in participant empowerment, where people understand, acknowledge, and celebrate their own growth, it creates a foundation for ethical strategic data use.

This approach transfers to evaluation with any structurally marginalised population: First Nations communities, people experiencing disadvantage, or those marginalised by traditional service systems. Attendees will leave with critical questions for examining whether their own evaluation practices serve participant agency or organisational needs first
Speakers
AP

Annabel Prescott

CEO, Traction for Young People
Friday September 18, 2026 11:30am - 12:00pm ACST
Waterfront 3 Stokes Hill Rd, Darwin City NT, Australia

12:00pm ACST

Creating impact culture empowered by evaluation: building bridges and blurring boundaries during a merger
Friday September 18, 2026 12:00pm - 12:30pm ACST
Authors: Virgina Thomas, Bioeconomy Science Institute Maiangi Taiao, Stewart Graham, Bioeconomy Science Institute Maiangi Taiao, Helen Percy, Bioeconomy Science Institute Maiangi Taiao
A culture of impact, empowered by evaluation, encourages accountability and learning, supporting projects to focus on outcomes, demonstrate efficacy and make improvements.  Fostering such an environment promotes success, yet can be challenging to achieve, requiring leadership, communication, adaptability, capacity and capability building, and resources.

Our paper discusses the (co)creation of impact culture, and evaluation systems and tools, in the Bioeconomy Science Institute Maiangi Taiao, a new public research organisation created by merging four of Aotearoa New Zealand’s Crown Research Institutes (CRIs). Establishing an impact culture in this new organisation requires building bridges and blurring boundaries between the organisations and systems that have been merged.  

While the four CRIs all had systems and tools to plan for and evaluate impact, the approaches were unique to each organisation, as were their impact cultures. Since the merger, colleagues have collaborated to bring the previously separate systems and tools together into a new evaluation ecosystem.

In our paper we focus on creating a cohesive impact culture, empowered by evaluation, through i. inter-organisational dialogue, ii. building an enabling environment for evaluation that is adaptable to different needs and functions, and iii. disseminating evaluation tools and resources and promoting evaluative thinking across organisations through collegial networks.

Using our experience as a case study, we will inspire our audience to reconsider the impact and evaluation culture, systems and tools in their own organisations using real time polling (e.g., Mentimeter) to encourage reflection and participation.

We draw on the work of Blundo and Canto (2019) and Ferre (2025) on building an evaluative culture including: creating a system that is adaptable to the different needs and functions of the legacy organisations, fostering dialogue across and beyond the evaluation sector to include fields such as economics and social science, and building capacity, capability and resources for evaluation.



Friday September 18, 2026 12:00pm - 12:30pm ACST
Waterfront 3 Stokes Hill Rd, Darwin City NT, Australia

1:30pm ACST

Making Space for Economics: Lessons from Comparative Advantage in CGIAR
Friday September 18, 2026 1:30pm - 2:00pm ACST
Author: Matthew Armstrong, CGIAR
This presentation provides practical insights on how and when to use economics in evaluation. Economic ideas shape public policy, funding, and program design. Economics promises efficiency, cost effectiveness, value for money and optimisation. Many evaluation theories, for example Stufflebeam’s CIPP model (2007), Scriven’s (2007) consumer orientated model, and Patton’s (2003) utilisation-focused model are biased towards the social concerns of evaluation.

Yet, evaluators are often tasked with incorporating economic concepts, methods and language into evaluations. But how do we make them fit-for-purpose, credible and culturally appropriate? This case study examines when and how economic concepts should be integrated into evaluation.

CGIAR, a global agricultural research network, is introducing tools to apply comparative advantage in portfolio design and evaluation. Comparative advantage suggests organisations should specialise in areas where they are relatively strongest and partner elsewhere to maximise impact. The theory is compelling: comparative advantage offers reduced duplication and deliberate partnerships at lower costs.

However, how do we credibly measure and make evaluative judgements about comparative advantage? This study found considerable variation in how comparative advantage was applied across the organisation and consternation in response to the roll-out that hindered its usefulness. This presentation describes an interdisciplinary negotiation undertaken to develop guidance for rigorous process and performance evaluations of comparative advantage within CGIAR. It involves a structured process to identify synergies and tensions between existing evaluation and economic practice relating to comparative advantage, a step-by-step approach to undertaking evaluations with comparative advantage criteria, and recommendations for developing an organisation-wide approach to comparative advantage to support consistent, high-quality. Furthermore, this case study illustrates a crucial requirement to reflect upon how economics is integrated into evaluation, including when it should be adapted or challenged.

In the interactive component, participants will reflect on how economics shapes evaluation in their organisations.


Speakers
MA

Matthew Armstrong

Evaluation Analyst, CGIAR
Friday September 18, 2026 1:30pm - 2:00pm ACST
Waterfront 2 Stokes Hill Rd, Darwin City NT, Australia

1:30pm ACST

Embedding lived experience: strengthening the evaluation of Australia’s Disability Strategy with diverse ways of knowing
Friday September 18, 2026 1:30pm - 2:00pm ACST
Authors Fergus Bailey, ARTD, Jade Maloney, ARTD
Australia’s Disability Strategy 2021-2031 emphasises the importance of inclusive practices across all sectors, including evaluation. We all have a role to play in achieving the vision of an inclusive Australian society that ensures people with disability can fulfil their potential, as equal members of the community.

At the 2025 AES conference, Melinda Nicholls, Amanda Charles, and Jane Spring AM introduced a practical guide to facilitate meaningful inclusion of people with disability in evaluation, embedding lived experience and promoting equitable participation.

ARTD Consultants is conducting the mid-term evaluation of Australia’s Disability Strategy 2021-2031, using the guide and their own lived experience evaluation framework for a lived experience centred approach. This a significant test of the guide in action.

In this panel, DHDA staff, Jade Maloney (CEO, ARTD Consultants), Fergus Bailey (Senior Consultant, ARTD Consultants), and lived experience representatives will discuss how the perspectives of people with lived experience were centred throughout the evaluation - in key evaluation team roles (including ARTD staff and a lived experience team), governance roles (e.g. Steering Committee), and consultation with people with disability across Australia.

They will provide perspectives as commissioners, evaluators, and people with lived experience on how the guide was operationalised for this process and the benefits to the evaluation.

They will share practical advice for how evaluators can effectively engage people with disability in leading and contributing to evaluations, which are applicable to engaging people with lived experience more broadly in evaluation governance, design and delivery roles, including tailored approaches for diverse communities.

After a presentation and discussion, Jade Maloney will facilitate questions as an experienced AES presenter and moderator, prompting around barriers, enablers, risk management, how challenges accommodated, and other considerations for this approach. Following the session the team will share learnings for the future with broader AES members.

Speakers
avatar for Jade Maloney

Jade Maloney

CEO, ARTD
I work with government agencies, not-for-profits and citizens to co-design, refine, communicate and evaluate social policies, regulatory systems and programs. I am passionate about ensuring citizens have a voice in shaping the policies that affect their lives, translating research... Read More →
FB

Fergus Bailey

Senior Consultant, ARTD
Friday September 18, 2026 1:30pm - 2:00pm ACST
Rooms 1+2 Stokes Hill Rd, Darwin City NT, Australia

1:30pm ACST

Making the invisible visible: Aboriginal ways of working in evaluation
Friday September 18, 2026 1:30pm - 2:00pm ACST
Authors: Lucy Spanswick, Wungening Aboriginal Corporation, Shenae Parremore, Wungening Aboriginal Corporation
 Evaluations of community programs often privilege measurable outputs while overlooking the relational and cultural work that enables meaningful change. This presentation shares insights from the evaluation of an Aboriginal-led alcohol and other drug healing program that sought to make visible the work that is frequently unseen within Aboriginal Community Controlled Organisations. It explores how an Aboriginal led evaluation shines a light on Aboriginal ways of working as a response to systemic barriers facing communities. It also considers how evaluation can better recognise and value this work.

Drawing on insights from Elders, staff, participants and leadership, the evaluation adopted an Aboriginal-led, strengths-based approach. A co-research group provided cultural and relational leadership, ensuring accountability to community and shaping both the design and interpretation of the evaluation. Culturally responsive methods centred participant voices and experiences of healing, connection and change.

The presentation focuses on three key insights. First, it demonstrates how Aboriginal-led evaluation approaches can make visible the relational and often unseen work that underpins meaningful outcomes, including trust, connection and safety. Second, it highlights the value of centring lived experience and community voice in both design and interpretation, showing how methods such as yarning and co-research can strengthen the depth and integrity of evaluation findings. Third, it positions evaluation as an active part of the change process, not just a tool for measurement, showing how relational approaches can contribute to healing, learning and continuous improvement in complex service contexts.

Through practical examples and short project videos, participants will be invited to reflect on what may be invisible in their own evaluation practice. The session offers insights relevant across sectors, encouraging evaluators to rethink how impact is measured and how evaluation can contribute to self-determination and community wellbeing.
Speakers
LD

Laura Dent

Wungening Aboriginal Corporation
SB

Stacey Boota

Wungening Aboriginal Corporation
Friday September 18, 2026 1:30pm - 2:00pm ACST
Waterfront 3 Stokes Hill Rd, Darwin City NT, Australia

2:00pm ACST

Beyond strategic metrics: Centering lived experience in youth program evaluation
Friday September 18, 2026 2:00pm - 2:30pm ACST
Author: Annabel Prescott, Traction For Young People
Youth program evaluation faces a critical ethical question: Who is evaluation data for?

Drawing on Feedback Informed Treatment principles and youth empowerment frameworks, this presentation argues that when young people engage with their own data to understand and celebrate their growth, evaluation becomes a tool for agency rather than extraction.

Using TRACTION, a Queensland youth mentoring organisation, as a case study, we examine how internationally validated screening tools serve young people first and organisational learning second. Young people complete visual assessments at program entry, engage with their progress through facilitated conversations during the program, and review before-and-after results at completion. They keep their own copies and use their data in conversations with family, teachers, and others. This process makes visible the work young people have done, enabling them to name and claim their own progress.

The presentation explores three critical tensions:

1. How do we design evaluation that acknowledges young people as active participants in their own change process, not passive subjects of measurement?
2. What shifts when we position self-awareness and celebration as primary evaluation outcomes, with strategic metrics as secondary?
3. How do we ensure data collection practices honour young people's agency rather than extracting information purely for organisational purposes?

We present real examples of facilitated data conversations, visual assessment tools, and moments when young people recognise their own growth through evidence. When evaluation is grounded in participant empowerment, where people understand, acknowledge, and celebrate their own growth, it creates a foundation for ethical strategic data use.

This approach transfers to evaluation with any structurally marginalised population: First Nations communities, people experiencing disadvantage, or those marginalised by traditional service systems. Attendees will leave with critical questions for examining whether their own evaluation practices serve participant agency or organisational needs first.
Speakers
AP

Annabel Prescott

CEO, Traction for Young People
Friday September 18, 2026 2:00pm - 2:30pm ACST
Rooms 1+2 Stokes Hill Rd, Darwin City NT, Australia

2:00pm ACST

Doing It Together: rethinking evaluation through culture, context and two-way learning
Friday September 18, 2026 2:00pm - 2:30pm ACST
Authors: Natasha Freeman, Menzies School of Health Research, Edwina Murphy, Menzies School of Health Research
This presentation explores the importance of respecting context and culture when working with First Nations participants and colleagues, rethinking conventional data collection methods and outcome indicators to elicit important learnings.

We will share the experiences of our culturally and professionally diverse team delivering and evaluating Doing It Together, a peer-support and peer-education program for First Nations youth living with type 2 diabetes. The project required a thoughtful and responsive approach to ensure that local First Nations voices were prioritised and processes culturally grounded.

Strengthening capacity across the team through genuine two-way learning was central, recognising that concepts such as “research” and “evaluation” required ongoing discussion to collectively explore their meaning and purpose. This was particularly relevant for team members new to professional roles and, sometimes, in first time employment. Creating this space enabled all team members, particularly youth peer facilitators, to feel comfortable with the project’s intent and direction. It prompted important shifts in data collection and defining impact, more meaningfully reflecting First Nations ways of knowing, being and valuing.

Strategies included supported reflection, discussion and two-way learning, building on established relationships, and adopting a Developmental Evaluation approach to support intentional reflection on processes and outcomes, enabling timely adaptation. We were open to what constitutes meaningful data and valued context-specific insights.

We practised data collection as a skill throughout—learning to elicit and honour stories and lived experience, administer surveys with purpose, and reflect critically on what “impact” and “success” could look like. Data analysis was similarly approached with care, prioritising First Nations youth voices, particularly where differing world views shaped interpretation.

The presentation will be co-facilitated by the Evaluation Officer and an Aboriginal Peer Facilitator. Modelling the project’s relational approach, we will showcase activities used for connecting project participants, inviting audience movement and interaction. We welcome questions throughout.

Speakers
NF

Natasha Freeman

Program Support and Evaluation, Menzies School of Health Research
EM

Edwina Murphy

Menzies School of Health Research
Friday September 18, 2026 2:00pm - 2:30pm ACST
Waterfront 2 Stokes Hill Rd, Darwin City NT, Australia

2:00pm ACST

Making Outcomes Stick: A Practical Approach to Collecting Evaluation-Ready data in a Complex Environment
Friday September 18, 2026 2:00pm - 2:30pm ACST
Author: Themis Antony, Beyond Blue
This session will provide an overview of a practical approach utilised by Beyond Blue to develop an engaging, streamlined and systematic approach to capturing evaluation-ready outcomes data.

Objective and key messages:
The objective of the session is to share how traditional and adapted approaches were used to develop a core outcomes dataset that heavily engaged staff in the process, while factoring in the inherent challenges of defining, collecting and using outcomes data within the multi-faceted operating environment in which Beyond Blue works.

The key element of the approach was its deliberate focus on making space for, and meaningfully engaging, staff across the organisation to shape the outcomes development process. Rather than being imposed, the approach was co-developed with staff and embedded in day-to-day practice. This resulted in a network of interrelated program logic models that are owned by individual program areas.
The data generated through this approach is also owned by program areas and used to inform evaluations and is actively owned by staff at all levels. Insights are shared widely, including with community members, government and corporate funders, donors and sector colleagues, supporting transparency, accountability and collective learning.

The session will include a practical demonstration of the logic models in action, showing how they are used to guide decision making, monitor progress and support evaluation.

Overall, the session aims to share a practical approach to outcomes measurement, provide an example of how to bridge the evaluation gap for staff who may be less familiar with data collection, and demonstrate how strong evaluation and research integrity can be maintained while building organisational evaluation capacity.

Interactivity:
Time will be set aside for interactive discussion and debate, enabling participants to reflect on how similar approaches could be adapted to their own organisational contexts and how the approach could be enhanced.


Speakers
TA

Themis Antony

Senior Specialist, Evidence And Impact, Beyond Blue
Friday September 18, 2026 2:00pm - 2:30pm ACST
Waterfront 3 Stokes Hill Rd, Darwin City NT, Australia
 
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