aes26 International Evaluation Conference

Who really benefits from a program and how? Using personae to enrich logic models.
Author: Fiona Scott-Melton, Allen + Clarke
Not everyone experiences a program the same way. Yet logic models tend to obscure differences between population groups experiences, needs and aspirations. Incorporating personae helps address this limitation. By representing distinct population groups within a logic model, personae make visible the different routes through which people experience a program and what they gain from it. Drawing on a real life logic model developed for housing disabled people, the session will show how incorporating personae strengthens evaluation design, enriches social return on investment calculations and produces more compelling findings for stakeholders.

Help! The post-it notes have fallen off our logic model and been mixed up!
Author: Robert Grimshaw, ATO
Can you help us piece the logic model back together? This online interactive group activity is one tool used by a large public sector agency to familiarise people with key logic modelling concepts and thinking. This session will provide a practical demonstration of the activity and how it’s being used by workshop participants to apply their learning in a simple and fun way. Participant feedback has confirmed the value of this tool for engaging with and building the capability of a diverse audience who have limited evaluation capability and experience.

Method vs methodology – what’s the difference, and why it matters 
Author: Martina Donkers, Martina Donkers
We’ve got to stop using the words ‘method’ and ‘methodology’ interchangeably. ‘Methodology’ isn’t a slightly-fancier way of saying ‘method’ – it’s actually what conceptually underpins your method choices, and it’s an important thing to reckon with if you want to do evaluation that speaks to your stakeholders, is culturally responsive, is ethical and proportionate, and is ultimately useful. This quick-fire Ignite session will be a rapid deep-dive into practical ways to think about methodology in evaluation, apply it to traditional practice and emerging approaches, and leverage that thinking to do better evaluative work.

Exploring arts-based methods for project evaluation
Authors: Katie Ronson, Creative Australia, Kirstin Clements, Partner Impact & Evaluation
In this presentation evaluation practitioners from Creative Australia and Arts Centre Melbourne share how arts-based evaluation methods can unlock insights about participant experience in contexts where traditional methods struggle.

Evaluating ConnectUp: preferences for a social connectivity app among people with disability and carers
Authors: Feby Savira, Deakin University, Dom Kwasnicka, Deakin University, Lucio Naccarella, Deakin University

A national DCE (n=1,031) was conducted with people with disability, carers, and individuals identifying as both. Participants completed choice tasks comparing hypothetical versions of ConnectUp that varied across cost, communication modes, group structures, anonymity, support features, and information sources. Preferences were analysed using a conditional logit model, with latent class analysis used to identify user segments. Attitudinal questions explored additional features not captured within the DCE.

Three key findings emerge. First, participants were cost sensitive, preferring low- or no-cost options. Second, privacy and control were critical: users preferred small, private group settings and avoided features that compromised anonymity. Third, preferences were heterogeneous. Three segments were identified, including a highly price-sensitive group, a majority group prioritising anonymity and community-generated content, and a smaller segment (18%) more tolerant of cost but still favouring private group structures.

Attitudinal findings highlight additional design considerations. Flexible access features such as membership suspension (73%) and free trial options (77%) were widely valued. Around half of participants prioritised staff training in inclusivity (50%) and access in a preferred language (51%), while over half (54%) preferred human support over automated options.

This presentation demonstrates how combining DCE and attitudinal data can strengthen evaluation of digital services by capturing trade-offs and broader user expectations, and how segmentation can inform more inclusive design decisions. Participants will engage in scenario-based discussion to translate findings into practice.

Thou shall not: The 10 Commandments for Surveys 
Author: Louise Parker, Alinea International
The 10 Commandments for Surveys:
1) Thou shall not ask too many questions - survey fatigue is real and so is wasting people's time. Figure out what you absolutely must know from respondents and craft your questions around that.
2) Thou shall not ask double-barreled questions e.g. 'Did you find the workshop fun and informative?'
3) Thou shall not change the appearance order of repeating yes/no or Likert scale responses - if 'strongly agree' appears on the far right the first time, keep it that way throughout the whole survey.
...plus 7 more fabulous tips!

Why you should leave evaluation (and come back!)
Author: Delyth Lloyd, Australian Centre for Evaluation
After 15 years as an AES member, I stepped away from evaluation for a one-year hiatus. What began as a brief stint in an implementation role quickly transitioned into a fast and furious year using every evaluation skill I had to offer. I negotiated in hard spaces, navigated power dynamics, held space for diversity and ethical complexities. Busy people asked for more rubrics and used them in practice! This presentation distils insights from my transition out of, and back into, the sector. It reflects on the evaluation competencies we hold, and highlights how deeply they are valued by others.

The Evaluation Pub Test: Simple Questions for Public Value 
Author: Amanda Taylor-Short, ARTD
Publicly funded evaluations carry an implicit responsibility to contribute to public good. In practice, evaluations are often viewed as mechanisms for accountability in government decision‑making. This can reinforce a focus on compliance, program‑specific detail, and predefined questions, limiting broader reflection about the contribution of a program and leaving simple but important questions unexplored. This creates a missed opportunity to connect evaluation work with the people and decisions it exists to inform. This presentation explores the Evaluation Pub Test: examining evaluator responsibility to support public value, the benefits of answering simple questions, and considerations for deciding which questions are worth answering.

From scientist to evaluator: Lessons beyond numbers 
Author: Heather Bryan, First Person Consulting
This Ignite traces one evaluator’s unlikely journey from a postgraduate ecologist in Latin America to an honours student modelling climate impacts, and later a data analyst at the Australian Bureau of Statistics - before arriving at the unexpected doorstep of evaluation. Along the way came a new appreciation for the value of qualitative evidence. This talk shares three lessons motivated by moving beyond numbers: outliers are insights rather than errors, stories explain what numbers can’t, and subjectivity, when acknowledged rather than ignored, can strengthen evaluation. Together, these lessons invite a broader view of evidence, where individual stories bring meaning.

Bridging Sectors Through Evaluation: Lessons from a University–Community, Community of Practice
Author: Hannah Morgan, UTS
In 2025, the University of Technology Sydney partnered with Inner Sydney Voice (ISV) to co-design an Evaluation Community of Practice, connecting university evaluators and community practitioners. We reflect on lessons learned from the collaboration, including the value of shared ownership and relational trust in cross-sector work. Community practitioners strengthened their confidence and capability, while UTS deepened its understanding of how to adapt evaluation capacity building to meet the needs of the community sector context. The experience illustrated the mutual benefits of collaboration and the potential of Communities of Practice to advance evaluation through reciprocal learning.

Seeing through their eyes: Photo-Elicitation in Evaluation
Author: Estelle Gaillard, CSIRO
Images can ignite conversation, evoke emotions, elicit reflection and spark new ways of thinking. Photo-elicitation uses photographs in interviews to prompt participants to share insights into their lived experiences that might not surface through standard questions. This Ignite presentation will introduce the method, show practical examples of its use in evaluation and outline the photo-elicitation process. Attendees will leave reflecting on whether — and how — photo-elicitation could fit into their own evaluation toolkit.

Making Space for Boba and Beats: Valuing Grassroots Reality with an Evaluation MVP
Author: Anabelle (pin-chu) Chen, Taiwan Pride
For a volunteer-run grassroots NFP, traditional evaluation often occupies the very space intended for community action. When resources are scarce, every hour spent on data collection undermines the operational realities of the place where we operate. As the President and Evaluator of Taiwan Pride Sydney, I faced this tension at the 2026 Sydney Mardi Gras. How do you measure the cultural impact of a 'Lanterns of Ecstatica, Taiwan Lighting up Asia' float when the generator dies, the music cuts out, and you are forced to march giant illuminated bubble tea cups in total silence?
This Ignite presentation proposes a Minimum Viable Product (MVP) for evaluation. By shifting the focus to macro-validation and systemic consequences, I will demonstrate how grassroots organisations can engineer a structurally sound evidentiary argument that survives real-world disaster. Using aggressive dimensionality reduction and cognitive anchoring, we can design evaluation MVPs that extract maximum validated learning with minimum administrative friction. Let's spill the tea on how to make space for rigorous evaluation when absolutely nothing goes to plan.