aes26 International Evaluation Conference: Full Schedule

This is the draft aes26 program, subject to change. To register for workshops and the conference, go to: https://www.aes26.aes.asn.au/

11:00am ACST

Application of Social Network Analysis (SNA) in evaluation within the social services context

Wednesday September 16, 2026 11:00am - 11:30am ACST

Rooms 3+4

Authors: Catherine Wade (Parenting Research Centre), Matt Healy (First Person Consulting), Fiona May (Parenting Research Centre)
Social Network Analysis (SNA) is a systems methodology that maps and measures the relationships between actors in a system - revealing how information flows, where influence sits, and where collaboration can be strengthened. While widely used in research and policy contexts internationally, SNA remains underutilised in Australian evaluation practice, particularly in the social services sector where understanding partnership networks is critical to achieving outcomes.

This paper presents SNA as both a practical evaluation tool and a method for surfacing the relational dynamics that traditional approaches often miss. Drawing on applied examples from recent social services projects, we demonstrate how SNA can be used to assess whether programs are building the collaborative networks they intend to, identify structural gaps in service systems, and track network change over time. One example used to showcase the method will be a project exploring the social networks that mothers from culturally and linguistically diverse backgrounds rely on when making decisions about infant sleep practices.

The project aims to map these networks, identify the types of information shared, and examine how they influence mothers’ engagement with safe-sleep education.

Three key messages will be explored in the paper: how SNA complements existing evaluation methods rather than replacing them; what it takes to design and implement SNA in complex service environments; and how findings can be communicated to diverse stakeholders in ways that are actionable and meaningful.

The presentation combines a conceptual introduction with worked examples, and will include structured discussion inviting participants to consider how SNA might apply to their own evaluation contexts.

Speakers

Matt Healey

Principal Consultant | Co-Founder, First Person Consulting

I'm Matt, Co-Founder of First Person Consulting. I work at the intersection of systems thinking, evaluation and design — helping people make sense of messy, complex problems with a healthy dose of humour and humility. I also co-host the It Depends Podcast, where the honest answer... Read More →

Catherine Wade

Principal Research Specialist, Parenting Research Centre

Dr Catherine Wade is Principal Research Specialist at the Parenting Research Centre and a Research Affiliate with the Faculty of Health Sciences at the University of Sydney. Catherine is leading a programme of research at the Parenting Research Centre investigating aspects of the... Read More →

Wednesday September 16, 2026 11:00am - 11:30am ACST
Rooms 3+4 Stokes Hill Rd, Darwin City NT, Australia

Traditional and new ways

Format Short paper
Audience Level Foundational, Intermediate
Industry Community and social services
ID 140

aes26 International Evaluation Conference

11:00am ACST

Matt Healey

Catherine Wade

Get help with the event