aes26 International Evaluation Conference

Insight that Delivers: How Good Evaluation Shapes Better Policy and Practice
Selwyn Button, Commissioner, Aboriginal and Torres Strait Islander Stream, Australian Productivity Commission

Good evaluation does more than measure outcomes or meet accountability requirements — it helps shape better public policy and improve practice across government and community sectors. In a context of increasing complexity, constrained resources, and rising expectations, evaluation provides critical evidence to inform decision-making, strengthen services, and improve outcomes for communities.This keynote explores how evaluation can move beyond compliance to become a practical tool for learning, adaptation, and system improvement. Drawing on examples of formal and informal evaluation processes from the Productivity Commission, community-controlled health organisations, government departments and consulting experiences, the session will examine how evaluation helps organisations understand what works, for whom, and under what conditions.The keynote will also reflect on the realities faced by public servants and community organisations, including balancing evidence with operational pressures, engaging stakeholders meaningfully, and translating findings into action. Effective evaluation strengthens accountability, informs investment decisions, and supports more responsive, equitable, and impactful services.

Followed by: handover to the aes27 International Evaluation Conference, Brisbane, Australia